New Requirements on Border ID Stir Worries at Crossings

After years of delay and hundreds of millions of dollars in preparations, Customs and Border Protection officials said new security measures would go into effect on June 1, requiring Americans entering the country by land or sea to show government-approved identification.

Ms. Hubbard said some of the decline had been caused by the recession. But some of it she attributed to “confusion about documents and hostile treatment by border officials.”

“We have many people who come from Canada and tell us they don’t feel welcome when they cross the border,” she said. “We talk about those complaints with our friends on the border, and they tell us their job is security, not customer service.” Read full article at the New York Times.

This entry was posted on 25. May 2009 at 15:36 and is filed under Cross Border Issues. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response or trackback from your own site.